Unable to open Local Windows Backup Snap-in.


A fatal error occured during a Windows Server Backup Snap-in (wbadmin.msc) operation. Error details: the Windows Server Backup service has stopped. Close wbadmin.msc and then restart it

Background:

  • I had installed the beta version of Microsoft online backup
  • I had backed up locally to a USB drive that has since failed
  • Backups were scheduled locally and to the online backup service.
  • When I removed the online beta backup software (Now Azure) and my failed drive, I was no longer able to manage windows backup from the GUI.

This is the error I received in the event log.

Event ID 1000
Source Application Error

Faulting application name: wbengine.exe, version: 6.2.9200.16384, time stamp: 0x50108cb6
Faulting module name: wbengine.exe, version: 6.2.9200.16384, time stamp: 0x50108cb6
Exception code: 0xc0000005
Fault offset: 0x000000000012623a
Faulting process id: 0x2678
Faulting application start time: 0x01ce64c42da7256f
Faulting application path: C:\Windows\system32\wbengine.exe
Faulting module path: C:\Windows\system32\wbengine.exe
Report Id: 6c2d3105-d0b7-11e2-9415-c86000003091
Faulting package full name:
Faulting package-relative application ID:

Cause:

I had backups placed on a failed drive, this was causing the backup software to crash when it tried to enumerate them. (Not that the error or events point to that at all!)

Resolution:

I ran the following PowerShell cmtlets and re-setup my backups (Caution this will remove all record of any backup have taken place!!)

    1. Get-WBPolicy | Remove-WBPolicy
    2. Remove-WBBackupSet
    3. Remove-WBCatalog
    4. get-Service *wb* | Start-Service
    5. Restart Windows Server Backup

Sweet! may backup works again!

Note: I was also able to re-download the Azure Backup agent and that is now working like a charm as well.

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