Exchange 2013 – Exchange Administration Center “Internet Explorer has stopped working” with IE 10


When you’re using RTM Server 2012 or RTM Windows 8 to manage Exchange 2013 via the Exchange Administration Center you’ll likely get a pup-up saying “Internet Explorer has stopped working”. Regardless of what option you choose IE will restart & you’ll be stuck in an endless loop of crashes, cursing, & possibly keyboard smashing.

It will typically show its ugly face when managing recipients but you may notice sporadic behavior elsewhere too.

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To resolve this you’ll need to install this Microsoft Update for IE10 on Server 2012/Win8. After an install & a reboot you should be fine.

This update was actually released in December but I’m mentioning it now because I find myself building quite a few 2013 labs for self-study as well as some classes I’ll likely be teaching over the coming months. In a production environment with access to a Windows Update source this would probably go unnoticed since Windows would get updated automatically.

However, in a lab environment (with no internet access) where you’re using RTM bits for Server 2012 & Windows 8 it can become quite annoying. So I suggest either making this part of your prerequisite install list before installing 2013 or building your own OS images with it included if you plan on building lab/test environments until there are 2012/8 bits available with this fix already included.

Of course you could always just install another browser but that’s just as much of a pain in a lab as installing this KB.

Referenced KB
http://www.microsoft.com/en-us/download/details.aspx?id=35870

Microsoft Security Bulletin MS12-077 – Critical
http://technet.microsoft.com/en-us/security/bulletin/ms12-077

Exchange 2013 Gotchas
http://theessentialexchange.com/blogs/michael/archive/2013/01/06/exchange-server-2013-gotchas.aspx

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4 thoughts on “Exchange 2013 – Exchange Administration Center “Internet Explorer has stopped working” with IE 10

  1. Pingback: NeWay Technologies – Weekly Newsletter #29 – February 7, 2013NeWay | NeWay

  2. Pingback: Unable to add servers to DAG because Internet Explorer 10 stops working

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